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I cannot get my 365 app to sync with Fitbit. It has been over a month.  I have reloaded both apps several times have tried syncing them, it says connected but my steps are not showing up on 365 from Fitbit and I am not earning any points.

Question asked by Aka3822729238 on Dec 28, 2019
Latest reply on Dec 30, 2019 by go365admin3

cannot get my 365 app to sync with Fitbit. It has been over a month. I have reloaded both apps several times have tried syncing them, it says connected but my steps are not showing up on 365 from Fitbit and I am not earning any points.

I have iPhone 11 and never had this problem before.  

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