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I am new and had just received silver status. It just erased everything ive been working for. How do i get my points back?

Question asked by Aka101013255856 on Jan 1, 2020
Latest reply on Jan 3, 2020 by Aka101013255856

I am a brand new member and just recently received silver status at go365  It just got rid of everything I've been working for. How do I get it back? Do I resubmit everything??? 

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