AnsweredAssumed Answered

Please look into why my FitBit and Apple Health steps aren’t not showing on my Go365 account.

Question asked by 3NOVE3M5J6B1F on Jan 1, 2020
Latest reply on Jan 3, 2020 by go365admin7

Nothing has registered for well over a week....and I lost points and potential bucks as a result. I was also involved in some step challenges and the steps since 12/17 have not shown or been updated.  I really like the challenges and fitness habits, but it is upsetting and frustrating when my progress is not accurately documented.  I have uninstalled and reinstalled Go365 as well as FitBit.  I synch my FitBit several times a day, and still nothing.  Can I get my steps added please?  Thank you!