I was almost at platinum status and now I’m back at bronze
Thank you for the great question. I know others have this question too.
When your new plan year begins (your plan year started again on January 1st) you go back to blue status. You can then reach each status level again.
Click here to learn more about what happens with a new plan year. https://community.go365.com/community/support/blog/2017/06/12/what-happens-when-my-plan-year-renews
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