Everytime I try to log in I am asked new device? And it emails me a security code to verify it is me. This does this every single time I go to log in from my phone app.
I apologize for any frustration. I can see that you are already working with one of our customer service representatives in regards to this concern. Terra has submitted your information to the technical team for resolution!
I'm experiencing the same issue from my phone for every single login. Here are some details for the Support Team in case this helps narrow down the problem.
Phone: Google Pixel 3 running Android 10, app version 2.1.0. I have fingerprint login enabled, and after it recognizes my fingerprint, it still sends a confirmation code to my email for verification as well as a separate email that I've added a new trusted device.
I've uninstalled the app and tried setting it back up, but I'm having the same issues.
Thank you for reaching out! I have sent your information to the technical team for resolution.
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