After Dec 29th, i am getting 0 points for daily workouts. Why?
Thank you for reaching out to us with your concern! I can see that your Points are awarded! Please let me know if you have any further questions or concerns!
Points haven’t posted since 1/11/2020. Any reason why?
Thank you for your question! It can take up to 24-48 hours after logging into your Go365 Mobile app for the steps from Apple Health to transfer to Go365.
I can see that your steps are uploading and your Points are awarded!
Please let me know if there is anything else that I can help you with!
no points have posted since Jan 25. is there a delay or issues? thanks
Thank you for your reply! I can see that your steps have uploaded and your Points are awarded. How often do you log into your Go365 Mobile app?
Please be sure to log in frequently to allow the data to transfer. Once you have logged in, allow 24-48 hours for the steps to transfer and Points to award.
Retrieving data ...