total points on Jan 1 were 34,912 and when my points for the rest of jan1 and 2 came through my total points stayed the same.
That is a great question! Not all plan years renew on 1/1. According to your benefits, your plan year renews on 4/1, and you would not see the Points update until then.
Please let me know if you have any further questions or concerns!
So the points from January 1st and on don’t count?
I apologize for my confusion on your previous question. I thought your were talking about your plan year renewal.
As for your Bucks, every plan year there is a max of 30,000 Bucks able to be earned per adult on the policy. I can see that you have met this max for the plan year. When your plan year renews on 4/1, your Bucks will also begin to accumulate.
Congratulations on being so active! Please let me know if you have any further questions or concerns I would be happy to help!
Retrieving data ...