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My device keeps saying New Device and it isn't anew device.not receiving all my points.  I got my flu shot didn't recieve my points.  What's going on.

Question asked by Aka237143130871 on Jan 6, 2020
Latest reply on Jan 8, 2020 by go365admin2

I am not receiving all of my points.  Every time I try to log in a 6 code # is needed to log in.  It keeps telling my that I have a New Device.  And I don't have a new device.   I haven't received my 200 point for getting my flu shot.   Can someone please help me.