AnsweredAssumed Answered

go365 website keeps going back to sign on screen when I enter my user info. doesn't display my dashboard like it should.

Question asked by aka41232649544 on Jan 6, 2020
Latest reply on Jan 9, 2020 by go365admin2

Employer switched our insurance to Humana 1/1/20. Told us to login on go365 for perks. 1 coworker can access, but she has had Humana in the past. The rest of us cannot access the website - when we sign in on our computer using chrome, or explorer and also on our mobile devices, it keeps looping back to the "sign in/register" page. Never takes us to our dashboard like our other coworker can see when she logs in. There are no pop up blockers on either. Any suggestions how to fix this?