AnsweredAssumed Answered

Verify My Device on Every Login

Question asked by Aka91210309776 on Jan 7, 2020
Latest reply on Jan 9, 2020 by go365admin2

Many others seem to be having the same issue - when logging in to Go365 (app or web site), I have to go through the two-step verification process every time on every device, even though I've said to remember the device each time.  I've tried various things, from explicitly signing out of the app/site, then signing back in, tried clearing all data from the app on my Android device, uninstalled and reinstalled the app, changed my password, etc.  None of it helps, I'm still required to go through two-step each time I log in.  Now if I received Go365 points for those two steps each time, I would not be complaining, I'd probably log in a lot more - but since you only get points for "real" steps, I'd like to get this resolved. Haha

 

Thanks!

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