Has the points awarded for challenges changed? I joined or created two challenges this month, but only got 50 points for one of them. Thank you.
That is a great question! I can understand the concern with your activities.
Challenges are awarded when you show participation in the challenge. This would be when your steps upload to the challenges.
When did the second challenge start or the dates of the challenges? I would be happy to take a closer look for you!
Kick the year off right. 0 points awarded
Medlytix January challenge started on 1/5 and I got 50 points
Thank you for your help with this
Thank you for that information! I can see that a member challenge and a sponsored challenge were both awarded to you for a total of 100 Points for January.
If the original challenge was a one day challenge, Points are not awarded for participation.
Please let me know if you have any further questions or concerns!
I apologize for being out of touch
you are correct. All is well. Thank you for your help!
It was my pleasure! Please feel free to reach out if you have any further questions!
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