Is the system down
Hello! Unfortunately, I can confirm that your Go365 policy has ended as of 12/31/19. If you believe that this is incorrect, the policy holder can speak with the benefits administrator/HR representative. I apologize for any inconvenience!
Strange having insurance with you guys. Last night the Humana account said
no insurance but still had dental and vision listed.
Today the health insurance is back but when I log into go 365 I have no
points. I think it was a year end reset thing.
On Thu, Jan 16, 2020 at 11:09 AM go365admin2 <
Go365 is tied with medical. So, if you were not seeing medical, it makes sense that Go365 was removed as well.
As long as everything was reinstated with no gap in coverage, your Go365 will be back up and running soon as well. Thanks for your patience!
They told me the same thing that my account was closed which isn't accurate. Seems that there's a bigger problem going on that they are either trying to cover up or aren't fully aware of yet.
Retrieving data ...