I have bucks to spend but when I try to spend them it says I cannot spend unless I’m a subscriber. How do I become a subscriber so I can spend?
That is a great question! I can understand the concern with your account.
Unfortunately, only the subscriber is able to redeem any rewards on the Go365 account. If you are on a family policy, the employee or the person that holds the insurance will be the subscriber.
The Points and Bucks earned by all family members will be added together for the family total. They are not individual totals and due to Personal Health information, you will not see what adult members have completed to earn the Points.
Please let me know if you have any further questions or concerns! I would be happy to help!
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