AnsweredAssumed Answered

Phone not remembered

Question asked by Aka212141244805 on Jan 18, 2020
Latest reply on Jan 20, 2020 by go365admin6

My phone app (Android) does not remember my phone. I have to get an email code every single time I log in. The it says my phone is now known, but the next time I log in it says my device is unknown and makes me do it all over again. From reading forums it looks like many users are having this problem but no other threads offer any answers to resolve the issue. Please help!