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My data has not synced since Jan 4 2020 and I have left app open and checked the app settings and permissions and still no update. Can you help?

Question asked by Aka64112653681 on Jan 20, 2020
Latest reply on Jan 20, 2020 by go365admin6

I have checked the app to make sure apple health is connected. I have verified the app is giving the permissions to get my data. I have ensured that it’s always able to sync I know that you have to keep the app open and then it updates in a day or two however I did that last week and today no update. Can someone help? I have a iPhone XS Max and a Apple Watch series 3 

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