My employer switched from GO365 this year. I am trying to find the date which I purchased my Fitbit Zip from the mall. Is there a way to access my old account for this information?
Unfortunately, once the plan terms we are no longer able to see previous activity on your account. The account basically locks as if is no longer accessible because there is no policy tied to the account. Do you have a rough estimate on when it was ordered? I can give you an timeframe on when it should be shipped and delivered.
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