AnsweredAssumed Answered

why do i have to keep doing 2 step authentication on the same device

Question asked by aka214131726680 on Jan 21, 2020
Latest reply on Jan 22, 2020 by go365admin6

EVERY time I log in with my recognized fingerprint and username, I have to do the 2-step authentication even though it is on the same device and quite often within the last 5 minutes.  When I finish authentication, it says my device is confirmed, yet if I have to get back on I have to go through the whole process again--even if I just closed it!