I have an iPhone and I have a sleep app that records sleep hours to Apple Health but it doesn't register any of this during a challenge. What sleep app do you recommend for challenges?
We apologize for the concerns with your Sleep data. Unfortunately, we will not be able to get the data unless it is manually entered. To properly do so you will need to open Health App > Select Health Data tab > Sleep > Sleep Analysis > Plus sign (upper right) > Asleep > Update start and end time > Log into the Go365 app to send data. (Please note the Health app suggests other apps that can be connected to Health app - tell them to ignore)
You can also see the other applications on Go365 to see what would be compatible to you if the Apple Health route is something you don't want to do.
I currently have my Apple Watch recording my sleep hours, which is also connected to Apple Health and a third party sleep app. You mean to tell me that people who are currently doing the challenge are inputing their sleep times manually for the challenge regardless?
So you don’t happen to know what apps you have sponsored are compatible with the sleep challenges on Go365?
Apple Health or Samsung Health will be the only options for you if you are just using an application. Thus, having to input manually will be the best option for you to be able to earn the rewards.
This makes no sense at all!! Why did my Fitbit sync sleep hours but my more expensive Apple Watch will not??!!
Great question. The Apple Watch runs thru Apple Health which then the data comes over to Go365 only if it is manually entered in thru Apple Health. The reason is because Apple Health also offers other sleep application that do not function thru Go365. Compared to Fitbit which has one app for all Fitbit activity and devices where you would not have to manually enter it in.
Retrieving data ...