AnsweredAssumed Answered

I reached platinum and steps stopped syncing.

Question asked by Aka1117644659 on Jan 23, 2020
Latest reply on Feb 3, 2020 by go365admin6

I reached platinum on 1/11 and my steps stopped syncing. I did notice I got credit for today's steps but not for 10 days prior. I've restarted app, Uninstalled and reinstalled app. I even spoke to Zoila, our workplaces go365 Rep in person today and she provided some IT help but it didn't fix it. I also didn't get points for checking into a beacon today

 I have screen shots of my gamin app. Please help!

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