Go365 application keeps saying that I am logging from new device. Then every time I have to read my email to get the code. It started with one of the recent updates. Is there any way to avoid this annoying behaviour?
Thank you for reaching out to us with that information! I can understand the concern with getting logged in through the Go365 Mobile app.
Are you currently using a Samsung or Android device? I would be happy to take a closer look for you!
My device is Samsung Galaxy Note 9. Android level is 9.0. I have updated your app 3-4 months ago and have this problem since then.
Thank you for that information! They have located an issue with Samsung devices and a fix is going into place shortly. Please check out 2-Step Verification Process & Troubleshooting Tips for more information.
I am having the same problem on my android phone. Started around November/December.
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