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Go365 Rest To Recovery Challenge not consecutively logging sleep. My Fitbit Versa is connected. How can this be fixed?

Question asked by aka136152019345 on Jan 23, 2020
Latest reply on Jan 24, 2020 by go365admin6

Started a Rest to Recovery Sleep Challenge on 1/21/2020. Reached 7+ hours of sleep each night (wearing fitbit Versa consistently). Only the first night was recorded on Go365 challenge. I've synced my fitbit several times. I've checked my Go365 app continuously (opening each challenge including this one), rebooted my iphone 6s, made sure I have the latest updates, etc. Not sure why my steps are added to all my challenges but the sleep challenge stopped counting. Is someone working on this issue? Thanks for your help.