I haven't been able to pass 2 factor authentication issue on my mobile. I can not login to Go365 app hence sync my data. I have contacted customer service several times but there isn't any resolution. What I see from the Go 365 Community, others are also experiencing this issue. How can I resolve this? I have to re-verify each login. I am in a loop between New Device screen to Take me to Sign in screen. I can't login to the app at all. I keep receiving confirmation code but never taken to the dashboard from sign in.
Using: Samsung Galaxy S8
Please see the attached screenshots to see what I mean by the loop