AnsweredAssumed Answered

why does it take so long to sync my devices

Question asked by Aka315163320781 on Jan 26, 2020
Latest reply on Jan 27, 2020 by go365admin6

Why does it take so long for my step activity and points to update on Go365? For example. my last activity on Go365 log is 1/22, today is 1/25 and I have synced my fitbit with Go365. Also, if I am currently doing a challenge, and the challenge ends but my activity isn't synced for the last few days, when it does sync will my status in the challenge automatically update? Even if the challenge is over?

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