I’m using my HealthIQ and Breathe apps daily to try and gain points however there’s not any points going on my Go365.
Thank you for reaching out to us with that information! I can see that your Health IQ account is connected and your information is coming through.
I can see that it was connected recently and can take up to 24-48 hours for the information to transfer and your
Points to award.
Please be sure that you have the Daily Moment and Weekly Log activity set and active to earn the Points.
How can I know if the daily moment and weekly log are set up correctly?
That is a great question! From your Go365 Mobile app, select activities and choose the plus button to add an activity. From there you can select Weekly Log or Daily Moment. If these are already set, they will display as active with the number of days left on the activity.
Retrieving data ...