I have a team member that bought a fitbit on her GO365. The screen is broken and she is not able to get data by looking at the screen. How does she exchange this product?
Hi there Melinda,
We are so sorry about the defective device. Just to confirm is this for you or someone else? We would advise to contact our customer service phone line if it is for someone else so we can investigate the issue further.
Retrieving data ...