I am part of the rest to recover sleep challenge. I use the Sleep Cycle app which syncs when I do a sleep activity. Apple health also has the sleep data. How can I get these to sync so that I can participate in the challenge?
Unfortunately, we are not compatible with the sleep cycle app. In order for us to receive your sleep data, you will need to manually track your time "asleep" for each night, within the Apple Health app. Data that flows into Apple Health from another app/device will not be received.
I’m sorry but your answer is not making sense to me. Apple health should upload whether the date it’s uploading from another device or I’m putting it in by hand...data is data. So I tried manually entering my asleep time but now it double counts because it’s also sinking from another app. Yet nothing uploads to the challenge. Sure I can unlink the Sleep Cycle app from Apple health, that defeats the purpose of having that app. This sounds more like an issue with the Go365 app.
I apologize for any confusion. Go365 will not receive your sleep data if you do not disconnect the Sleep Cycle app from Apple Health. You will need to manually enter your sleep times in Apple Health for each night.
Retrieving data ...