When opening the app, I get a message about opting to share info from the app with Humana, saying to scroll to the bottom, but it does not scroll and i find no option in any settings
We apologize for this issue going on with your application. Can you possibly delete the app and reinstall? This will fix the glitch and hopefully show the yes or no option below. Please reach back out or call our customer service phone line for further assistance.
uninstall and reinstall did not fix the issue
On Thu, Feb 13, 2020 at 2:51 PM go365admin6 <
Can you also shut your phone down and turn back on please?
done that twice. it is a Google Pixel 3a running Android 10 if that helps.
On Fri, Feb 14, 2020 at 1:50 PM go365admin6 <
That does help, thank you! We are having a known issue with Android users being able to see everything on the application. There will be an initial fix in place within the 1-2 weeks. A response will go out to all members to notify of the fix. Thank you for your patience with this.
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