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Can't join a private challenge or set up a private challenge

Question asked by aka15128451763 on Feb 11, 2020
Latest reply on Feb 13, 2020 by go365admin2

I'm unable to join a private challenge via the email sent by the person who set it up.  I am trying to open the email link on my mobile phone.  Occasionally it will open the go365 app, but when I enter my credentials, it then says they are incorrect. 

I also can't set up a private challenge on my mobile phone. It says that "an error occurred, try again."  I have tried many different challenge names so I don't think that is the problem

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