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Cashier tried to put more than one movie ticket on one transaction

Question asked by aka223153353946 on Feb 14, 2020
Latest reply on Feb 14, 2020 by go365admin6

When purchasing movie tickets, the cashier put all 3 tickets on one transaction and I tried to redeem the fandango gift certificates on that transaction. Another employee told her that was not how she had to do it, so she voided that transaction and started over. Once we started another transaction, the 2 gift certificates I had tried to use (on the first transaction) would not work. I assumed at the time it was because the voided transaction hadn't gone all the way through. Can those be used now, since it was about a month ago?

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