My points from November to January have been deleted.
We are sorry for any concerns regarding your points. Unfortunately, we are not seeing any sort of discrepancies with your points/bucks. Can you confirm what points are missing specifically?
I have been using the program since October or November 2019. Now it shows that I only started mid-February. Where’s all my info from before?
Sent from my iPhone
I understand, can you confirm what activities are missing?
Are you asking me to give you details on my activities for 3 months? I had over 4,800 points before it reset me. Do you want all of that information?
I apologize. No, I don't need every detail. I just needed an idea of what exactly was missing. I will send you a direct message.
Retrieving data ...