AnsweredAssumed Answered

My steps were not credited

Question asked by Aka251113483380 on Feb 21, 2020
Latest reply on Feb 22, 2020 by Aka251113483380

Hello ~


Yesterday I logged over 20,000 steps (that's what happens in Manhattan!), but the Go365 app did not credit it. I was so proud of skipping the subways so I could earn a high step goal- imagine my disappointment!


In fact, it gave me 0 credits foe the last 48 hours  What happened?