AnsweredAssumed Answered

I sent a question because my steps did not sync from Fitbit for 2-21-20 and now I can’t find the question. I had 18,983 according to Fitbit app on my phone. Go365 only recorded 11,919. I have disconnected and reconnected to get my points to sync and it ha

Question asked by Aka169212517695 on Feb 22, 2020
Latest reply on Feb 24, 2020 by go365admin6

On 2-21-2020 my Fitbit app shows I had 18,983 steps. I only received credit for 11,919 on the Go365 app. I have disconnected and reconnected my app at least 4 times today to get it to sync but I still don’t have my points.

Outcomes