I am using a fenix 5s watch with garmin connect. The Go365 app has been configured for garmin but has not counted any steps. I sync the connect app with my watch daily.
I apologize for any concerns regarding your Garmin Connect and Go365. I attempted to pull data from the Garmin device, but nothing is coming over. I would suggest disconnecting and reconnecting to make sure the device is connected to Go365 properly.
Here is a helpful link to properly synch Garmin to Go365: Garmin
Retrieving data ...