My steps on my iPhone vs my steps on my challenges are not the same I use an Apple Watch and iPhone I’ve uninstalled the go365 app and reinstalled and it’s still not correct
Check out this discussion:New phone, Apple Health connected to Go365 but not uploading my activity
They have a great tip: Make sure that your Go365 is showing connected to the "Apple Health" App.
Also, with watches make sure they are connecting often with that "Apple Health" App on your phone.
I know with my Fitbit watch I have to go to the "Fitbit App" on my phone and "Refresh" my information a couple of times a day so that it shows the most up to date information.
The Go365 App will only reflect what your connected "App" shows so I recommend doing this once in the morning, afternoon/evening.
I noticed Go365 didn't have my update steps from Sunday, so I went to my Fitbit App and found it hadn't refreshed in a while. Today I look at my Go365 Statement and all my Steps are there from my Fitbit App
Hope this helps you!
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