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When logging on to the Go 365 app, I receive a promot stating the phone is not recognized.  I then need to wait for a confirmation code to sign in.  Is there a possible solution to this issue.  Both phone and app are up to date and this has been going on

Question asked by Aka231110251070 on Mar 8, 2020
Latest reply on Mar 11, 2020 by go365admin6

When logging on to the Go 365 app, I receive a prompt stating the phone is not recognized. I then need to wait for a confirmation code to sign in. Is there a possible solution to this issue. Both phone and app are up to date and this has been going on for a few months.

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