Athletic event I uploaded has proof and points show 0. I can’t find anywhere a contact number to call in or get fixed. Please help.
Thank you for reaching out to us with that information! I would be happy to take a closer look for you!
Sponsored athletic events, such as a 5k or 10k, are eligible to earn a max of 3,000 Points each plan year. If you are active with these sponsored events, and have reached that maximum, the event will show 0 Points earned.
When your plan year renews, you will be eligible to earn your Points again for the athletic events.
Please let me know if you have any further questions or concerns!
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