On 3/4 Go365 wasn’t syncing my steps from Apple health. I uninstalled app and restarted phone, then restarted app and reconnected on 3/7. Seems to be syncing now but doesn’t show steps from 3/4-3/7 on my challenge.
So sorry for the issues going on with your Apple Health. Unfortunately, there was a disconnect there and I am not able to pull the steps for those days specifically. Are they showing on the Apple Health app?
Yes they are showing on my Apple Health. I believe it stopped syncing on
3/4 and possibly missed all data till part of 3/7. Not sure if all data on
3/7 was synced.
On Wednesday, March 11, 2020, go365admin6 <
Unfortunately, if its not showing on your Apple Health I will not be able to pull the data.
It is showing on my Apple health
On Thursday, March 12, 2020, go365admin6 <
Yes, as I stated since it was disconnected I cannot upload anything that was not registering when the disconnection applied.
Ok then I must have misunderstood your email below.. Stating If it’s Not
showing on Apple Health. But it is showing on there so guess I
misunderstood your statement as.. if it is showing on Apple Health you
would be able to pull the data. But thanks for looking at it.
1 day ago
Go365 Community <https://community.go365.com/?et=watches.email.thread>
Re: Had trouble getting my steps from Apple health to sync. So uninstalled
and restarted phone then reinstalled Go365. Seems to be pulling data now
didn’t pull 3/4-3/6 .
reply from go365admin6
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Are you able to send a screenshot to me of the missing dates? I will send you a direct message.
Retrieving data ...