I am in a challenge now and it is showing zero steps over the last couple of days.
I would be having the same question as you! I can see how that can cause some concerns with your account. Let me take a closer look and see how I can help you!
I can see that Apple Health is connected to your Go365 account and your steps are transferring.
When you log into your Go365 Mobile app, Apple Health will share the steps. They will show on your Go365 account within the next 24-48 hours. Once the steps are on your Go365 account, they will transfer to any active challenges with in the next 48 hours.
It is important to log into the Go365 Mobile app frequently in order to avoid any missing data.
Please let me know if you have any further questions or concerns!
Retrieving data ...