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I submitted my biometrics report and numbers but it is still listed as "incomplete" for me

Question asked by aka83173838986 on Mar 16, 2020
Latest reply on Mar 18, 2020 by go365admin3

I did my screening at Labcorp and received their report. I uploaded the report and results under the "activities" tab and it looked like it was a successful submittal (green w/ "complete" or something). But it does not show anywhere in the site that it was done and shows as "incomplete". There is one field that wasn't done at my screening (HbA1) but that isn't listed as required in the submittal.