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Why do I never get the correct steps. I had over 20,000 steps and was onpy given credit for 9000

Question asked by Aka4674813835 on Mar 18, 2020
Latest reply on Mar 19, 2020 by go365admin3

This continues to happen before was told its Samsung fault my count off my watch and what you receive as different but they say it is not. The steps on samsung health is the same as my watch steps. 3-1 Samsung health has me for 26,161 you have it as 21,432, 3-10 11,654 you have 5,938 3-14 16,139 you have 14,006 3-16 21,367 you have 9,601. Every day its off at least 1000 steps