I am missing 50 bonus points once i reached 100 daily workout points for the week. I rec'd the 50 point bonus at 50 workout points, but never saw the 50 bonus points for reaching/going over 100 points. Can you please rectify?
I want to thank you for taking the time to reach out to us today! I can understand the concern that this process can cause. Let me take a closer look and see what we can do to get this resolved.
Which week did you not receive the additional 50 Points? I see that you are normally using your Polar device for workouts, the last day we received any workout data was on 3/15, have you worked out since then? Please be sure that your Polar device is sync'd with your Polar account.
Thank you for working with me on this issue! I look forward to your reply!
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