Everytime I try to log into Go365, it thinks I'm using a new device and I get sent an email passcode. I then use the passcode to log in, but it is annoying. What do I need to do to reset this?
I can understand how that process can cause frustration. I am sorry for this trouble, let me take a closer look and see what I can do to help.
Are you currently using an android device? There is currently a fix going into place to address android devices needing to re-verify while using the Go365 Mobile app. This fix is expected to be in place by the end of the month.
Please let me know if you have any further questions or concerns!
2-Step Verification Process & Troubleshooting Tips
Yes I am using an Android device.
On Mon, Mar 23, 2020, 10:48 AM go365admin3 <
Thank you for that information! Please know that they are working on a fix to go into place as soon as possible!
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