Hi, my point didn’t transfer from last year. Is it right and I need to start all over again??
I can understand how important this is to your, let me take a closer look and see what I can do to help!
When your plan year renews, your Bucks will rollover according to your benefits, your Points will reset to 0 and you will be at Blue Status. The Points are used to determine your Status Level throughout the year. As you increase your Status Level, you become eligible for Bonus Bucks!
After reviewing your account, I do not see that any Bucks are missing or expired. I appreciate you taking the time to reach out to us! Please let me know if there is anything else that I can help you with!
Check out the post below for a more detailed look at what happens when your plan year renews!
What Happens When My Plan Year Renews
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