I have not had steps cross over since March 12. Why. Phone is updated and device is connected
I can see how that would be frustrating with your Daily Workouts. I would be happy to take a closer look for you and see what I can do to help.
I can see that your Apple Health is connected to your Go365 account. If you don't mind, I have a couple of questions to assist with the troubleshooting process.
I appreciate you taking the time to work with me on this issue. I look forward to your reply!
I have a new iPhone 11. The newest iOS. I log in to 365 everyday. I will reinstall the 365 app just hope I don’t lose my steps since March 12
Sent from my iPhone
I did the things you suggested and all straps transferred except for March 13-17. Can you tell me why these days did not transfer. Can you see on your side the amount of steps I took. I have them if you need proof. Thanks
Thank you for that information! Can you please provide me with the average number of steps for those days? I would be happy to take a closer look for you!
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