Go365 shows my Fitbit as connected but not uploaded. It has been that way for a year, I guess. My husband gets credit from his Fitbit but I don't! Can you help me with this?
Thank you for taking the time to reach out to us with your concerns! I am with Go365 and I would be happy to take a closer look for you!
I can see that you have a Medicare Policy with Go365, your process to connect may be slightly different so I will reach out to you through a personal message!
I look forward to working with you!
Can I talk to a real person about this, a Go365 employee?
Thank you! I look forward to hearing from you.
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