I am frustrated that only preset apps are able to be used. I'd like to be able to add my watch and the app for it in order to get points.
I can understand that this process can cause frustration and I appreciate you taking the time to reach out to us with your concerns!
Not all apps and devices are able to send and share data with Go365. When a device or app becomes compatible, there is a process to determine if they can share the data and if the data is able to be verified.
I can see that this is important to you, and your feedback is important to us. Please know that I have shared this with our Customer Service Recommendation team for future review.
Thank you so much again for your feedback! Any updates that are made to our devices in the future will be shared with all of our members.
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