I reached gold status and received the bonus points but I did not receive the extra bonus points for reaching the gold status.
That is a great question! I can understand the concern that this can cause with your Go365 account. I would be happy to take a closer look for you!
The Bonus Bucks will double, when you reach the highest Status Level that you were at the previous plan year. I can see that you had made Platinum Status last year. Once you have reached this level, you will earn the additional Bonus Bucks.
The specified item was not found.
Please let me know if you have any further concerns! I would be happy to help!
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