3,864 Activities points and 3,914 Go365 Mall points. Please advise.
That would be concerning to me as well, let me see what I can find on your account.
After reviewing your account, I can see that your Points and Bucks match and are correct with your activities listed.
Please let me know if you are still seeing any discrepancies and I would be happy to investigate further!
Below screen shot is what I’m seeing.
· 3,882 points and 3,932 bucks. 50 point difference.
I am so sorry for my confusion, I can understand why this would cause confusion.
After reviewing your account, the 50 Point discrepancy you are seeing is the "First Time Mobile App Login." This activity will award 50 Points the first time you log into the Go365 Mobile app and is earned only once per lifetime. Since this is an app specific activity, it does not transfer to your Go365 Statement on your computer.
You can verify this through your Go365 Mobile App Statement. From the mobile app dashboard, select "View Go365 Statement" and then select the month at the top to filter your statement. Your Points will be under the month of February.
I can understand the frustration that this can cause. Please know that those Points are calculated into your total number of Points and they are reflected on your Dashboard.
Please let me know if you have any further concerns and I would be happy to help!
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