My husband I are are frustrated by our devices constantly being unrecognized, having to enter a confirmation code. This has drastically cut down on our log-ins. Help!
I can understand how this can be frustrating to you. I appreciate you taking the time to reach out to us with your concerns.
Are you both using Android devices? There is a known issue that is causing the need to re-verify your device with each login. Our IT department is working with Samsung and they are expecting a fix to be released shortly to address that issue.
The post below has some troubleshooting steps that have worked for some members.
Go365 2-Step Verification Fix for Android Phones
Thank you so much for your patience! Please feel free to reach out if you have any further questions or concerns!
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