When I try to sign in using myhumana user name and password, it says that is for myhumana only. But when I try to register for a new account it says I already have a username associated with other Humana benefits. How do I sign in?
I can understand the concern that this can cause! I would be happy to take a closer look at your account!
After reviewing your account, I can see that your policy has recently become active with Humana and Go365. This was updated within the last couple of days and can take up to 5-9 days to become active within all of the systems.
I can see that you are now active with Go365 and were able to complete some activities!
Please let me know if you have any further questions or concerns!
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